No, it does not hurt. You will experience the feeling of all your pelvic floor muscles contracting and maybe some tingling. There is no downtime, and you can resume normal activities immediately after treatment.

No. Each treatment session takes around 30 minutes to complete. There is nothing wrong with bringing in something to entertain yourself with, but a book is a much better idea than a cell phone. The MRI-like magnet may damage your cell phone’s contents. If you don’t want to bring a book, it is okay to bring Bluetooth headphones or a speaker.

Treatment sessions are approximately 30 minutes long, and the procedure is not at all painful. You can either bring a friend or family member along to chat during the treatment or read a book or magazine if you prefer (no cell phone use while in treatment!). During treatment, some clients feel the tensing and relaxing of the pelvic floor muscles, which has been described as a similar feeling to doing Kegel exercises.

It is recommended to do a single maintenance treatment 1-2 times a year. Frequency of maintenance sessions may vary from person to person. You will get to know what's ideal for you.

While the Proactive Pelvic Floor Trainer is non-invasive and appropriate for most adults, it is not appropriate for all adults who are worried about incontinence. It works thanks to HIFEM (high-intensity focused electromagnetic) technology. This technology is akin to an MRI magnet and is not recommended for people with metal devices in their body. For example, you will be considered a poor candidate for the Pelvic Floor Trainer if you have a Copper IUD, Pacemaker, Plate and screws, Replaced hip joint. MORE CONTRAINDICATIONS Individuals that are pregnant or nursing. Individuals with open wounds in the treatment site, inflammation/severe infection; Individuals with acute pelvic infection and at risk of pelvic bleeding; patients with severe hemorrhoids; Individuals with vascular embolism; pulmonary insufficiency; anticoagulant therapy; bleeding disorders; Individuals suffering from cancer; heart disease; hypertension; dementia; epilepsy; patients with malignant tumors; Individuals with metal implants or electronic implants in the body; including metal IUD, Pacemaker or defibrillator; Nerve stimulator; electronic cochlea; drug pump; stent, etc. For those who have had pelvic floor or pelvic surgery recently; Pelvic floor rehabilitation is recommended once you have completely recovered before starting a course of treatment. Consult your doctor to see if high intensive muscle stimulation is appropriate for you). The Pelvic Floor Trainer should not be used over areas of the skin that lack normal sensation or on areas of new bone growth. The Pelvic Floor Trainer is contraindicated for individuals with Graves’ disease (an autoimmune disorder that causes an overactive thyroid) or active bleeding disorders. Women who are close to menstruation may find that it comes sooner or that cramping is increased or intensified with Pelvic Floor Trainer sessions, therefore, we recommend scheduling around this time of the month.

Your cycle will require 6–8 appointments. Some individuals will be able to schedule twice-weekly appointments, while others will need to do them weekly instead. This will be determined at the consultation. You should allow at least 3 days between appointments to give your pelvic floor muscles a chance to rest in between treatments. Your appointments will last about 40 minutes total, and the time spent on the Pelvic Floor Trainer chair itself is exactly 28 minutes. We recommend avoiding treatment the few days before and the first few days of your menstrual period in order to avoid cramping.

The Pelvic Floor Trainer repairs and tightens the pelvic floor, helping men and women to regain bladder control. Strengthened pelvic floor muscles improve women’s sexual satisfaction and their ability to achieve orgasm.

Metal implants are the main contraindication. You cannot use the Pelvic Floor Trainer if you have a cardiac pacemaker, implanted defibrillator, implanted neurostimulator, an electronic implant, metal implants such as artificial titanium joints, a copper IUD, or a drug pump. Other contraindications include hemorrhagic conditions, anticoagulation therapy, heart disorders, cancer, or recent surgical procedures (muscle contraction may disrupt healing in the treatment area). Pregnant or nursing women cannot undergo the Pelvic Floor Trainer session. Relative contraindications include previous pelvic or bladder lift surgery, diabetes, a high BMI, and poor exercise tolerance.

No! You can wear your everyday clothes during treatment. We recommend wearing loose, comfortable clothing.

Yes!! But the Kegels you're able to do with the Pelvic Floor Trainer are 'supramaximal' or, in other words, much stronger and more effective than you can do on your own. Plus, the number of Kegels you can do in a 28-minute session of the Pelvic Floor Trainer would take you 70 hours to do on your own.

How long the effects of your treatment last depend on the severity of your symptoms at the start. Most people will notice a positive effect on their symptoms for up to one year.

While any service will have results that vary from person to person depending on the severity of their symptoms and their unique physiology, clinical studies found that 95% of study participants reported a significant quality of life improvement, and 2/3 of participants eliminated or very significantly reduced the use of urinary incontinence pads. Occasionally, an individual will not see any results. Typically, this is due to an unforeseen underlying condition that affects the ability of the muscles to contract sufficiently (such as nerve damage) or due to structural issues in the pelvic girdle that cannot be addressed through pelvic floor strengthening. While we try to carefully pre-screen all individuals to ensure they are likely to benefit, there is always a small risk of seeing no improvement.

The cost of sessions with the EMS Pro Toner Pelvic Floor Trainer at Proactive Massage + Bodywork is: $200 per session or $1100 for a course of six sessions

Men can also suffer from incontinence and pelvic floor weakness. Pelvic surgeries such as prostatectomy or bladder surgery, in particular, can cause incontinence or erectile dysfunction. Incontinence in Men typically present with a small amount of dribbling during workouts or at the end of the day. Chronic cough or high impact work or pursuits can put pressure on the bladder and lead to stress incontinence. The Pelvic Floor Trainer is less likely to be successful if incontinence follows pelvic radiation treatment for cancer. Some men suffer from urge incontinence—a need to urinate frequently or dribble when the bladder is full—The Pelvic Floor Trainer can help improve symptoms. Treatment with The Pelvic Floor Trainer can lead to increased sensitivity during sexual intercourse and possibly offer relief from erectile dysfunction.

The most important preparation step you must take prior to treatment is to attend an initial evaluation to confirm your candidacy. During this consultation, we will discuss your medical history, including any artificial joints you may have, to verify that this service will be safe for you. Due to the non-invasive nature of this treatment, there isn’t much you need to do to prepare for your appointment. It is extremely important that you do not wear any clothes that have metal, like zippers or buttons. It is also important that you do not wear any jewelry or accessories containing metal, like earrings or a watch. If you come in with metal accessories, they will need to be removed prior to the commencement of your session.

The pelvic floor muscles support the pelvic floor organs and control continence. However, natural body aging, childbirth, and menopause can cause this group of muscles to decondition, resulting in continence problems such as leaking urine when coughing or sneezing. The Pelvic Floor Trainer uses High Intensity Focused ElectroMagnetic Energy (HIFEM) to stimulate and strengthen all the pelvic floor muscles, not just the subset that can be exercised with voluntary contractions (Kegel exercises). These stronger pelvic floor muscles restore continence and the confidence to enjoy normal daily activities without fear of losing bladder control. During each 28-minute session, you sit comfortably on the Pelvic Floor Trainer chair while it generates thousands of supramaximal pelvic floor muscle contractions. Each session is equivalent to doing 11,000 pelvic floor exercises, but without the hard work! The procedure is non-invasive, and you remain fully clothed throughout. No drugs are required, and the most you will feel is a slight tingling during the treatment. With no recovery time needed, you can leave immediately after each session and resume your normal daily activities.

Insurance providers do not cover the Pelvic Floor Trainer. However, some private Health Spending Accounts and Flexible Spending Accounts will reimburse for it; check with your providers.

Most people see and feel results after just two or three treatment sessions. Mild signs and sensations may be noticeable after your first session, but it will take several sessions before you begin to observe the full effect on your symptoms.

Your exact treatment plan will be tailored to your needs. For optimum results, most people need a course of six sessions, with two sessions per week over a period of three weeks. Most clients start seeing and feeling results after just two or three treatment sessions. In extreme cases, further sessions are required, but otherwise, a maintenance session every three to twelve months is enough.

A good candidate for the EMS Pro Toner Pelvic Floor Trainer is a relatively healthy adult with a desire to strengthen their pelvic floor muscles. Women often seek this treatment because stress urinary incontinence (SUI) often occurs after pregnancy, especially if the baby was delivered vaginally. Similarly, stress urinary incontinence is a common symptom of menopause. Therapy with the Pelvic Floor Trainer is also usually appropriate for men and women who suffer from stress, urge, or mixed urinary incontinence due to: Chronic constipation Obesity Chronic coughing Regular heavy lifting Regular high-impact exercise

To sign up for our Complete Wellness Membership, click this button to select your plan: or simply book your next appointment and we can sign you up during checkout. We will go through all the details with you and have you sign our membership agreement.

No problem! Memberships can be put on hold for a minimum period of 1 month and a maximum of 4 months. A 14-day written notice must be given to place a membership on hold. Billing will resume automatically at the end of the hold period. To freeze your membership, email us at info@proactiverva.com with your written request. Be sure to include the day you want the freeze to begin, and the date you want your freeze to end.

No problem at all! Membership cancellation requires a 25 days notice from the monthly billing date. If you want to cancel your membership, simply: Email us at info@proactiverva.com and let us know that you want to cancel. In the subject line write: Membership Cancellation In the email please include the date you would like your cancellation to be effective. Keep in mind the 25 days notice when planning your cancellation effective date. We will begin the cancelation process as soon as we receive your written request. Please keep in mind that you can also request to put it on hold/freeze.

HOW IT WORKS Your monthly membership fee will be automatically deducted from your account each month, entitling you to the listed plan benefits. MEMBERSHIP PLAN BENEFITS: The Member is entitled to unlimited* visits of the following bodywork services per month: Compression Therapy Infrared Sauna Full Body LED Light Therapy LightStim Pro Panel+ LED Light Therapy Celluma LED Light Therapy Pro Panel (acne) BrainTap RelaxVR *Unlimited applies to the number of days, not the number of sessions. There is a limit of one (1) of each service per day. In addition to the services, members receive: A 10% discount off products in our retail store. 20% off standard rates for Massage Therapy. Complete Wellness Members get early notification and access to new products and services. Priority booking when on the waitlist for an appointment. Members may bring a new guest to try our Infrared Sauna, and their first session is always FREE! Access to exclusive specials and offers throughout the year that are not available to other guests. No long term commitment. Cancel anytime. Prepaid plan services and the discounted benefits under it are non-transferable to any other person or entity, have no cash value, and expire at the end of each month. ​

There is a one-time $20 set up fee to sign up for our monthly membership plans. In addition to that, there is a monthly fee of $199 that will be automatically charged to your card on file each billing date. We also have our Massage Therapy Membership plans which are: 60-minute plan is: $ 75 per month 90-minute plan is: $113 per month 120 -minute plan is: $150 per month

There is no need for them to roll over. With the Complete Wellness Plan, one of each service per day is permitted. Just pick back up where you left off when you are able to return.

Each member of our Infrared Sauna Membership receives: The number of Infrared Sauna sessions listed in your membership plan (4, 8, Unlimited) If you use all your monthly sessions, no worries. You can get additional sessions at our great member rates: 1 Infrared Sauna Session - $20 (Normally $35) Our Infrared Sauna Members receive 10% off products in our retail store. Our Infrared Sauna members enjoy 20% off our standard massage therapy prices. Infrared Sauna Members may bring a guest and their first service is always FREE! Infrared Sauna Members get early access to new products and services. Infrared Sauna Members get priority booking when on the waitlist for an appointment. Infrared Sauna Members have access to exclusive specials and offers throughout the year that are not available to other guests. No long term commitment. Cancel anytime. ​

No problem at all! Membership cancellation requires a 25 days notice from the monthly billing date. If you want to cancel your membership, simply: Email us at info@proactiverva.com and let us know that you want to cancel. In the subject line write: Membership Cancellation In the email please include the date you would like your cancellation to be effective. Keep in mind the 25 days notice when planning your cancellation effective date. We will begin the cancelation process as soon as we receive your written request. Please keep in mind that you can also request to put it on hold/freeze.

No problem! Memberships can be put on hold for a minimum period of 1 month and a maximum of 4 months. A 14-day written notice must be given to place a membership on hold. Billing will resume automatically at the end of the hold period. To freeze your membership, email us at info@proactiverva.com with your written request. Be sure to include the day you want the freeze to begin, and the date you want your freeze to end.

To sign up for our Infrared Sauna Membership, click this button to select your plan: or simply book your next appointment and we can sign you up during checkout. We will go through all the details with you and have you sign our membership agreement.

No. Any unused Infrared Sauna sessions will expire at the end of each monthly billing period.

There is a one-time $20 set up fee to sign up for our monthly membership plans. The monthly rate is as follows: 4 Infrared Sessions Per Month - $89 8 Infrared Sessions Per Month - $159 Unlimited Infrared Sauna Sessions Per Month - $199 We also have our Massage Therapy Membership plans which are: 60-minute plan is: $ 75 per month 90-minute plan is: $113 per month 120 -minute plan is: $150 per month As well as our most popular "Complete Wellness Unlimited" monthly membership $199 per month which includes; Unlimited sessions of: Infrared Sauna Compression Therapy Full Body LED Light Therapy LightStim LED Light Therapy Celluma LED Light Therapy BrainTap Relax VR

The EMS Pro Toner is based on high-intensity focused electromagnetic energy. A single EMS Pro Toner session causes thousands of powerful muscle contractions, which are extremely important in improving the tone and strength of your muscles. At the same time, RF energy heats fat cells until they undergo lipolysis, or fat cell death. While fat is being burned, muscle tissues are being regenerated and repaired. These powerful muscle contractions are not achievable through voluntary contractions. The muscle tissue is forced to adapt to such extreme conditions. It responds with a deep remodeling of its inner structure that results in muscle building and toning. All melted fat cells are naturally metabolized by the liver and excreted through the lymphatic system. It will take several weeks for all the fat cells to be flushed out of the body. The EMS Pro Toner+ device can be used on the abdomen, arms, legs, and buttocks.

The Pro Toner is contraindicated for individuals that are pregnant or nursing. It can, however, be a great way to tone the abs and reduce diastasis recti (lower abdominal muscle split) by 11% post pregnancy! Women who are close to menstruation may find that it comes sooner or that cramping is increased or intensified with EMS Pro Toner or Pelvic Floor Trainer sessions, therefore, we recommend scheduling around this time of the month. Individuals with an implanted electronic device, such as cardiac pacemakers, defibrillators, neurostimulators, or drug pumps, are not candidates for the EMS Pro Toner or the Pelvic Floor Trainer. Individuals with an artificial joint in the treatment zone are not candidates for the EMS Pro Toner or the Pelvic Floor Trainer. Individuals with significant fat stores may not be ideal candidates for the EMS Pro Toner. The HIFEM (High-Intensity Focused Electro Magnetic) energy used to power the EMS Pro Toner penetrates to about 7 cm. Those with thicker fat stores may not get as significant a muscle contraction, resulting in fewer results following treatment. The Pelvic Floor Trainer may still be a viable option. The EMS Pro Toner cannot be used around your heart. Therefore, it cannot be used to strengthen your chest or pectoral muscles. The EMS Pro Toner and Pelvic Floor Trainer cannot be used in areas of your body with metal implants such as copper Intrauterine Device (IUD), electronic implants, titanium rods, screws etc. The EMS Pro Toner and Pelvic Floor Trainer should not be used over areas of the skin that lack normal sensation or on areas of new bone growth. Individuals with implanted hearing devices or hearing aids, a fever, malignant tumors, hemorrhagic conditions, epilepsy, a recent surgical procedure, a pulmonary valve defect, sensitivity to, or an allergy to latex, are not candidates for the EMS Pro Toner or Pelvic Floor Trainer. Th EMS Pro Toner is contraindicated for individuals with Graves’ disease (an autoimmune disorder that causes an overactive thyroid) or active bleeding disorders. ​This list is NOT a comprehensive list of precautions, clinical considerations, and/or contraindications. If you have any concerns, consult with your doctor first to determine if the EMS Pro Toner is right for you.

The most important preparation step you must take prior to treatment is to attend an initial evaluation to confirm your candidacy. During this consultation, we will discuss your medical history, including any artificial joints you may have, to verify that this service will be safe for you. Pre Treatment Instructions: Please arrive to each appointment well hydrated, as the radiofrequency component of the device is more effective with adequate hydration. It is critical to the success of your treatment that your body be well hydrated by drinking plenty of water in the days leading up to and following treatment. For optimal results, excessive hair in the treatment area should be removed/shaved prior to treatment. Be cautious not to take non-steroidal anti-inflammatory medication (Ibuprofen) pre-treatment as it may cause bruising. Same with Blood Thinners. This is not meant as a caution, just a cosmetic caution as you could see bruising in the area. Women who are close to menstruation may find that it comes sooner or cramping is increased/intensified with Pro Toner treatments, therefore we recommend not undergoing treatment during this time of the month. If your appointment falls on your cycle date, please call to reschedule. A successful treatment outcome can be affected by things like smoking, drinking too much alcohol, eating disorders, and some medications. Be sure to let your practitioner know of any changes in your health history. On the day of the treatment, you are advised to wear comfortable clothing that allows flexibility for correct positioning during the session. Because the treatment must be applied to bare skin, your practitioner will need access to the area. Please dress accordingly. Do not put lotions or oils on your skin before the treatment. This may interfere with the procedure. Your treatment provider will discuss your specific treatment needs.

Let's say it can complement exercise, since regular, vigorous exercise is still necessary for overall health. In fact, many who have used the EMS Pro Toner report their endurance during exercise actually improves because the treatment increases muscle mass and strength.

Muscle weakness can lead to instability and pain. For example, having weak abdominal muscles can encourage back pain by forcing you to lean forward and be less stable. This can also lead to forward head posture, which often accompanies neck and shoulder pain. Because abdominals work with back muscles when bending, straightening, or lifting, a weak core may make you more prone to back pain. The EMS Pro Toner works all of the muscles in the designated treatment area at the same time. This allows you to quickly build stability and relieve lower back pain by strengthening your abdominals.In only 30 minutes, you can achieve the same result as doing 20,000 crunches—something that's practically impossible to do on your own. Physical activity and exercise are increasingly being promoted and offered in various healthcare systems and for a variety of chronic pain conditions. With the EMS Pro Toner, it is possible to safely exercise the muscles without straining the body. As muscle strength increases, so do the support mechanisms. If your abdominal muscles are stronger, they will support your back more effectively. When your glutes are more developed, they provide greater support for your low back, hips, and legs. If your triceps and biceps are stronger, your neck and shoulders will experience less strain.

This device is safe for healthy individuals between the ages of 18 and 80.

Treatment sessions are approximately 30 minutes long, and the procedure is not at all. Some clients report that it feels similar to tingling on the skin. You can either bring a friend or family member along to chat during the treatment or read a book or magazine if you prefer (no cell phone use while in treatment!).

The U.S. FDA approved HIFEM (High-Intensity Focused Electromagnetic) device for non-invasive lipolysis (breakdown of fat) of the abdomen and thighs. It has also been cleared for: -improvement of abdominal tone -strengthening of the abdominal muscles -development of a firmer abdomen -strengthening, toning, firming of buttocks, thighs, and calves -improvement of muscle tone and firmness -strengthening muscles in the arms

No. Each treatment session takes around 30 minutes to complete. There is nothing wrong with bringing in something to entertain yourself with, but a book is a much better idea than a cell phone. The MRI-like magnet may damage your cell phone’s contents. If you don’t want to bring a book, it is okay to bring Bluetooth headphones or a speaker.

Unlike with other sculpting procedures, the non-invasive EMS Pro Toner treatments have no side effects other than possible mild muscle soreness the next day, as you’d feel after any vigorous workout. Regular break periods during the treatment mitigate this effect by allowing the muscles to release lactic acid and minimizing the next-day soreness.

The ideal candidates are healthy individuals with a BMI [ratio] of 35 or less, who want to eliminate pockets of stubborn fat and build more muscle mass in the buttocks, stomach, legs, and upper arms It has also proven effective for treating minor cases of diastasis recti, the muscle separation in the abdominal muscles common after pregnancy. The EMS Pro Toner may be able to help minor cases avoid surgery.

During Your Treatment: No worries; no anesthesia is required for this procedure. You will be asked to remove all metallic accessories and electronic devices. You may want to bring a book or magazine to occupy your time during treatment. The use of electronic devices is not recommended during treatment due to the risk of damage to internal device components. During the application, you will feel intense yet tolerable muscle contractions and heating sensation in the treated area. There is no recovery time necessary for this procedure. Typically, you can resume your normal activities immediately following treatment.

The cost of sessions with the EMS Pro Toner at Proactive Massage + Bodywork is:

The EMS Pro Toner is a non-invasive treatment that tones and builds muscle in the body by using high-intensity focused electromagnetic (HIFEM+) and radiofrequency (RF) energies. It reduces excess fat and builds muscle at the same time. This treatment at Proactive Massage + Bodywork can build and tone muscles with natural and long-lasting results. Unlike working out in a gym, the EMS Pro Toner device will do all the work when it comes to burning fat and toning muscles. One session is equivalent to doing 20,000 sit-ups in 30 minutes.

We pride ourselves in customizing our services to our clients preferences. For example, the temperature of the treatment table and the lighting in each room. When it comes to music for your service, relaxing and calming music is preferred and provided for your convenience. However, each treatment room is equipped with a Bluetooth connection that will allow you to connect and play your favorite music. Please note, any offensive music using inappropriate language, or makes the service provider feel uncomfortable is not permitted.

The easiest way to book an appointment is to click this button: You can also: Text us at 804-571-7434, call us at 804-559-7990, or Email us at info@proactiverva.com

Due to the nature of our business, Proactive Massage + Bodywork does not offer refunds for services, series, packages, or gift certificates. Unused products may be returned for a full refund within 30 days of the purchase date. Equipment purchased that malfunctions due to normal wear and tear can be returned for a full replacement within 90 days.

Each treatment room is completely private, so there is no need for lockers. To get the full benefit of our hot and cold treatments, it is best to let your body “do the work” to get itself back to its normal temperature on its own. If you shower within an hour of a sauna or cryotherapy session, you artificially aid your body in returning to its average temperature. We recommend letting your body do the work regaining average temperature. Therefore, we do not have showers.

Yes, you can purchase a gift card online by clicking this button, OR if you prefer we have them available with complimentary gift wrap in-store.

To help you remember an upcoming appointment, we send out text and email reminders two days before your scheduled reservation. At that time, you will have the opportunity to click the "confirm appointment" button to let us know that you are indeed coming to your appointment. If you confirm your appointment, you will not receive another reminder. If you miss the first text or email, you will receive another the day before your appointment. To avoid further calls or texts, please confirm your appointment by clicking the "confirm appointment" button.

Proactive Massage + Bodywork is open the following hours and days: Monday - Friday 9 am - 7 pm Saturday 9 am - 6 pm Sunday 12 pm - 6 pm

We understand that providing a credit card for booking an appointment may be an inconvenience for some of our clients. However, we take the safety and protection of our clients, massage therapists, and team members very seriously. In order to ensure a secure environment, we must have a valid credit card on file for every appointment that is made. This policy is to helps us prevent any potential misunderstandings or issues. We understand that the security of your credit card information is a priority. That's why we make sure to use the latest encryption technology and rigorous data protection measures when processing payments. Our platform is certified to comply with the most stringent industry standards. Rest assured that when you make a purchase with us, your financial information is always guarded with the highest levels of safety and security. We appreciate your understanding as we strive to make sure all of our massage therapists are safe and secure while providing you with excellent service.

Please note that arriving late to your session may result in a shorter appointment to not penalize the client's booking after you. Clients over 20 minutes late will be asked to reschedule their appointment and will be charged the entire service fee.

No. At this time, we do not accept SpaFinder gift cards as a valid form of payment.

Rutland Commons Shopping Center has ample parking in the parking area directly in front of Proactive. There is also a fairly large parking area on the Dunkin Donuts side of the shopping center. There is wheelchair access directly out front for our clients with special needs.

You must be at least 13 years old to use any of Proactive Massage + Bodywork's services. Guests under 18 years of age requires parent/guardian waiver. Check the service descriptions on our website to see the age limitations. Download that here:

Gratuities are never expected, but always greatly appreciated. If possible, we ask that you offer gratuities to your service provider through Venmo, cash, personal check, or gift cards. Though we still accept gratuities through credit/debit card transactions, they are very costly.

Yes, we have access both within the clinic and in the parking lot. All of our treatment rooms and restrooms are wheelchair accessible. Additionally, we have hydraulic treatment tables that allow us to easily raise and lower the table to accommodate patients who require assistance getting on and off the table. Please feel welcome to bring a companion with you to assist you during your service sessions.

We understand how important it is to have access to quality services and products that can help promote optimal health. That's why we offer a variety of memberships and packages to accommodate different budgets and personal needs. Whether you're looking for preventative care or healing from chronic pain, we strive to create an experience that is stress-free and enjoyable for everyone. If you would like to purchase, or get more information about these specials, please click the links below. Memberships Series Packages

Yes, we do! We offer a 10% Heros discount off our services. This discount is for members of the Military, Police, Firefighters, and Teachers (both active and retired). We also offer 10% discount off services for students with a current valid Student ID. Please present your valid ID at checkout in order to receive the 10% discount (sorry, no exceptions).

We accept MasterCard, Visa, Discover, Flexible spending accounts (FSAs), Health Savings Accounts (HSAs) and Cash Payments.

Proactive Massage + Bodywork has a 12-hour cancellation policy. If you need to change, reschedule, or cancel your appointment, you must notify us at least 12 hours in advance. LATE NOTICE: If you are unable to give us 12 hours of advanced notice, you will be charged 1/2 the service fee. NO SHOW Please don’t ghost us! Clients who no-show or late cancel (within 2 hours of their appointment) will be charged in full. Please keep in mind that “no-shows” leave our therapists with empty appointment times. We may have had to turn away other clients that wanted that time slot. Often we have a waiting list for our open spots. For this reason, clients that do not honor their appointments will have their credit card, gift certificate, or package charged for the total amount of their appointment fee. Last-minute cancellations cannot be refunded or used as credit. ​​ Please note that arriving late to your session may result in a shorter appointment to not penalize the client's booking after you. Clients over 20 minutes late will be asked to reschedule their appointment and will be charged a cancellation fee. We will do our part to help you remember your appointment time by sending out text and email reminders before your appointment. ATTN: Be sure to sign up for those reminder when booking your appointment!

BEFORE YOUR SESSION Hydrate, hydrate, hydrate! Always drink plenty of water before and after your light therapy session! Remove all make-up and body lotion prior to arrival to allow your skin to receive the full benefits of the red and infrared light waves. We have alcohol wipes available to help you remove any excess oils or dirt from the day. WHAT TO WEAR Most people prefer to use the full body light bed nude. However, a swimsuit is fine too. The more rays that your body is exposed to the better! (Your room is completely private.) We recommend bringing clothing that is loose fitting and comfortable to put back on after your session as you may be slightly sweaty. The struggle of putting on fitted clothing when you are sweaty is real! DURING YOUR SESSION You will lay down on the light bed and pull the top down to enclose yourself in the light. Our staff will show you where to turn on the bed once you are inside and comfortable. Enjoy your favorite music or podcast with the enclosed Bluetooth speakers. If using the 600 level nm only, then it is safe to leave your eyes open although it may take a few minutes for your eyes to adjust to leaving them fully open. If you are using the deeper nm for wound healing and bone growth, we recommend using the protective eyewear provided. The bed will turn off after your 20-minute session is over. AFTER YOUR SESSION When you finish your Full Body Light Therapy (PBM) session it is important to relax and cool down while your body continues to perspire. Let your body do the work to return itself to its regular temperature. Place your used towels in the Towel Drop and you’re all set!

BEFORE YOUR SESSION Hydrate, hydrate, hydrate! Always drink plenty of water before and after your spot cryotherapy session! WHAT TO WEAR We recommend wearing clothing that is loose fitting around the area that you are having treated, allowing easy access. DURING YOUR SESSION After sharing your problem area(s) with us, our staff will evaluate the correct attachment to use to best get the cold to the area being treated. We will measure your skin temp on the area to be treated and begin to cool it with sub-zero air. The goal will be to reduce the skin temp 30° to 40° (think ice pack on steroids with a much deeper penetration!) in order to create vascular constriction in that area. AFTER YOUR SESSION When your session is complete, you are all set to go about your day! It is important to let your body do the work to return the skin in the treated area back to its regular temperature, increasing oxygenated blood flow & circulation to that area. Light exercise afterward is fine, but please avoid a sauna session or a hot shower. Wait at least 30-45 minutes before you shower.

BEFORE YOUR SESSION Hydrate, hydrate, hydrate! Always drink plenty of water before, during, and after your Compression Therapy session! WHAT TO WEAR Long pants and socks are a must (yoga pants or sweats are fine, jeans can be uncomfortable). We don’t want you to have any bare skin exposed to the compression device. DURING YOUR SESSION Our staff member will evaluate the goals of your session and help you get into the appropriate cuffs. You will start at a mid-level compression setting then you can decide if you want to increase or decrease the pressure. Then relax and let the pulsing massage go to work! AFTER YOUR SESSION When you finish your session we will help you to disconnect from the device. You are free to enjoy the rest of your day- refreshed and ready!

BEFORE YOUR SESSION Hydrate, hydrate, hydrate! Always drink plenty of water before and after your Deep Tissue Laser session! WHAT TO WEAR We recommend wearing clothing that is loose fitting around the area that you are having treated, allowing easy access. DURING YOUR SESSION After sharing your problem area(s) with us, our staff will determine the best plan to maximize your results. You will be asked to put on protective eyewear during the laser session. You can relax and enjoy the warming effect the laser will have on your painful area. Each Deep Tissue Laser session takes only a few minutes. AFTER YOUR SESSION When your session is complete, you are all set to go about your day! There is no downtime associated with the procedure. You can resume your normal activities right away. Most people will start to feel better immediately after their first session. Depending on your condition, you may enjoy lasting results after several sessions.

BEFORE YOUR SESSION Hydrate, hydrate, hydrate! Always drink plenty of water before, during, and after your sauna session! We provide complimentary filtered water to drink during your session and a towel for your use. Remove all make-up and oil to allow your skin to receive the full benefits of the infrared waves. WHAT TO WEAR Lightweight shorts and a t-shirt are ok; swimsuits are better, birthday suits are great too. We recommend bringing clothing that is loose-fitting and comfortable to put back on after your session. We will provide you with towels and a sauna blanket (if you want to really sweat). Our Sauna suite is entirely private. DURING YOUR SESSION You may not sweat much during your first 2-3 sessions. This is normal for most, especially if you haven’t had a recent history of sweating and your body isn’t accustomed to the infrared rays. Take care not to overheat during your first few sessions. Reduce your session time if needed and work up to the full 40 minutes. As your body adjusts to infrared rays, sweating can increase dramatically, and body temp regulation happens more readily. During your session, stretching your arms, legs, and back area create more body flexibility. Massage congested and “knotty” muscles to help alleviate troubled areas. AFTER YOUR SESSION When you finish your sauna session, it is important to relax and cool down while your body continues to perspire. Tip: This is a great time to head into a 60 Minute Custom Massage. Your muscles are warm and will allow a relaxing cool-down period. Let your body do the work to return itself to its normal temperature. Place your used towels in the Towel Drop in the main room.

BEFORE YOUR SESSION Hydrate, hydrate, hydrate! Always drink plenty of water before and after your light therapy session! Remove all make-up and lotion from the areas being treated prior to arrival to allow your skin to receive the full benefits of the light waves. WHAT TO WEAR We recommend wearing a shirt/tank that is loose-fitting and comfortable and that exposes as much of the face, neck, and decollate as possible. You can also remove your shirt and place a towel (provided) over your chest. DURING YOUR SESSION You will lie down in a comfortable, slightly inclined position, place the provided eye protectors over your eyes, and then relax as the pulsing lights go to work! The panel will turn off after your 30-minute session is over. TIP: Book a Custom Massage or Compression session at the same time and enjoy the added services while you are reaping the benefits of the LightStim LED Light therapy session – heaven! AFTER YOUR SESSION When your LightStim LED Light Therapy session is complete the panel will turn off and you are all set to go about your day- with a little bit of extra glow!

Stay Hydrated Being well hydrated before your massage is essential for eliminating cellular waste released into the body’s circulation during treatment. Drinking water or herbal teas are excellent methods for staying hydrated. Avoid regular tea, coffee, alcohol, or any other stimulants. Eat Lightly Although it will not bother your therapist, it can be awkward if your stomach is noisy due to digestion. It’s preferable to eat at least one hour in advance of your massage or if you’re afraid you’ll get hungry, eat fruit or other food that is easy to digest. Dress Comfortably Since an oil massage is applied to the skin, you might think the clothes you wear aren’t important. However, wearing comfortable clothes will not only put you in a relaxed state before your massage but will also keep you relaxed afterward. Shoes are no exception to this rule. Avoid high heels as they may cause your leg muscles to contract unnecessarily. Arrive in Advance Arriving 10 to 15 minutes before your massage will allow you to complete a health questionnaire without impinging on your massage. You’ll also be able to take a moment to go to the restroom or have a glass of water if need be. If you arrive at the last minute, short of breath, with your heart beating wildly, you’ll have a more challenging time relaxing during your massage. Communicate your Needs Once you are settled in for your treatment, your therapist will review your health questionnaire and ask further questions if necessary. This is the moment to tell your therapist everything: your preferences, needs, expectations, etc. Please let your therapist know if you want them to pay special attention to one part of your body or to avoid a specific area. Let them know how much pressure you enjoy. Let them know what you don’t want. The more you communicate your needs, the better your therapist will be able to respond to them. This is also the perfect time to let your therapist know if you want to add on any additional treatments like CBD or Hot Stones. Relax during the massage During your treatment, concentrate on your breathing and take long, deep breaths. This will help to reduce stress and chase away negative thoughts. Almost no effort is needed from you. Your therapist will know how to lift your arm or your head; your help is not required! Even when the massage is underway, let your therapist know your preferences or if you feel uncomfortable. You’ll get the maximum benefits from your massage by leaving nothing to chance. Too hot, too cold; pressure; bright or low lighting; loud or soft music; with or without essential oils… It’s your massage – you decide. Enjoy your massage!

No problem! Memberships can be put on hold for a minimum period of 1 month and a maximum of 4 months. A 14-day written notice must be given to place a membership on hold. Billing will resume automatically at the end of the hold period.

No worries! You can pay our member-only discounted rate of $80 (Regularly $120) for your 60-minute massage while keeping your 90-minute monthly massage in the bank to use at a later time. You are welcome to use your monthly 90-minute massage for the 60-minute massage, but we are unable to refund the difference in cost between a 60-minute and a 90-minute member massage. You will not have to pay any additional money for the massage if you do this, but it will cost more.

Yes! Any unused massages will roll over to the following month, up to one year. After one year, the benefits will begin to expire. If circumstances keep you from using your massages for a while, you can either freeze your membership, or gift your massages to a friend or family member.

There is a one-time $20 set up fee to sign up for our monthly membership plans. The monthly rate is as follows: 60-minute plan is: $ 80 per month 90-minute plan is: $130 per month We also have Infrared Sauna memberships which are: 4 Infrared Sessions Per Month - $89 8 Infrared Sessions Per Month - $159 Unlimited Infrared Sauna Sessions Per Month - $199 as well as our most popular "Complete Wellness Unlimited" monthly membership $199 per month which includes; Unlimited sessions of: Infrared Sauna Compression Therapy Full Body LED Light Therapy LightStim LED Light Therapy Celluma LED Light Therapy BrainTap Relax VR

To sign up for our monthly Massage Membership, 1) Schedule your next appointment and we can sign you up during checkout. We will go through all the details with you and have you sign our membership agreement. You can choose between a 60 or 90-minute monthly plan. or 2) Stop by our front desk or call one of our friendly team members at (804)559-7990 to help get you set up with your new membership. It's that easy!

No problem at all! Membership cancellation requires a 25 days notice from the monthly billing date. If you want to cancel your membership, simply: Email us at info@proactiverva.com and let us know that you want to cancel. In the subject line, write: Membership Cancellation In the email, please include the date you would like your cancellation to be effective. Keep in mind the 25 days notice period when planning your cancellation's effective date. We will begin the cancellation process as soon as we receive your written request. Please keep in mind that you can also request to put it on hold/freeze.

No problem. If every once in a while, you want to add more time to your membership service, we have two options to help you do that. 1. You can add 30 minutes to your service for an additional $50. When booking online, book your 60 Minute Massage Session at the time and date that works best for you. Select the 30 Minute Member add-on to reserve the full 90-Minutes. Our front desk staff will take care of everything from there. When checking out, we can use your membership benefit, then charge the card on file for the additional $50 for the 30 minute add on. 2. Option two, you can keep your benefit in the bank and pay the low member rates for the extended service. You can come as often as you would like with your monthly membership and pay the members only special rates. If you have a benefit available, it will remain in your account. Here are our members only rates: 30 Minutes/$50 60 Minutes/$80 90 Minutes/$130 If you would like help scheduling, simply give us a call at 804-559-7990 and one of our amazing front desk team will be happy to assist you.

A: We appreciate your interest in maximizing the flexibility of our massage membership plan. However, due to the structure of our services and operational limitations, we are unable to accommodate requests to split individual massage credits into shorter sessions. Additionally, our Point of Sale (POS) system is designed to track each massage service as a whole unit and doesn't allow for credit transfers between sessions. So, there is no way to split the massage units in our system. We understand that this might be an inconvenience to some of our members, and we apologize for any confusion. We continuously strive to provide the best possible experience while maintaining a smooth operation and ensuring that our therapists can provide the highest quality service. Your understanding is much appreciated, and we thank you for your continued support.

Each member receives One Custom Massage each month Discounts on all other massages at the following rates: 30 Minutes / $50 (Regularly $60) 60 Minutes / $80 (Regularly $120) 90 Minutes / $130 (Regularly $180) Our members receive 10% off products in our retail store. Our members enjoy 20% off massage therapy add-ons like our Hot Stone service. Members may share their massage sessions with friends and family. Massage Members get early access to new products and services. The members our Massage Membership get priority booking when placed on our waitlist. Our valued Massage Members get exclusive access to limited time specials throughout the year. No long term commitment. Cancel anytime. ​ There is a one-time $20 fee to sign up for our monthly membership plan. The monthly rate is as follows: 60-minute plan - $80 per month 90-minute plan - $130 per month