Covid-19 Updates

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To Our Valued Clients, 

Your health and safety are always a top priority for us at Proactive Massage & Bodywork. With the current concerns related to the spread of Coronavirus (Covid-19), we want to take this opportunity to let you know that we are committed to doing our part to keep our clients, our clinic, and our staff healthy.

 

We continue to monitor updated recommendations from local and state health officials and the Centers for Disease Control and Prevention.

During this period of heightened concern, we have implemented additional preventative measures, including the following COVID-19 Safety Policies & Guidelines:

  • Reschedule your appointment if you are feeling ill or have been exposed to COVID-19. Thank you for helping us keep our community as safe as possible. Your safety is always our first priority.

 

  • Masks are recommended (not required) for our high risk and unvaccinated clients.

  • Enhanced sanitary measures. Our massage therapists and front desk staff have always maintained the highest level of cleanliness and personal sanitation. We will continue this high standard of cleaning with increased regular sanitation schedules, including sanitizing stations in the treatment room and lobby area with at least 60% alcohol-based hand sanitizer. We are using EPA-approved disinfectants and paying extra attention to high-touch surfaces. This includes enhanced cleaning in between sessions and routine deep cleaning.

  • Our linens meet the highest standards. We utilize the highest-quality medical linen service in our treatment rooms including using copper-infused fabric that serves as anti-microbials. All our linens meet or exceed Occupational Safety and Health Administration (OSHA), The Joint Commission (TJC), Centers for Disease Control and Prevention (CDC), Environmental Protection Agency (EPA) and state standards and regulations. We set the pace for sanitation in our industry.

  • Giving treatment rooms time to breathe. Clinic capacity is reduced by at least 50% and treatment room air purifiers with HEPA filters have been installed. Appointment times are staggered to reduce clinic capacity.

  • Touchless payment. Payment is taken at the time of booking online or over the phone to streamline and simplify your visit. Gratuities are still accepted via credit card or cash.

  • Employees are monitoring their health. Therapists are equipped with personal protective equipment (PPE), cleaning, and disinfectant tools. Each staff member goes through a thorough screening prior to work each day.

 

We encourage you to also take appropriate precautions and if you are feeling unwell or have been at risk of exposure, please contact us to reschedule your appointment.

We are committed to doing everything we can to create a healthy environment and appreciate your diligence in helping us keep our community healthy. If you have any further questions or concerns, please do not hesitate to reach out. We look forward to seeing you soon.

Each client will receive the following the email to help them prepare for their massage session:

We are excited to see you! 

 

Here are some important details about your upcoming appointment:

 

1.  If this is your first visit with us, please click the link above and fill out the new client intake form. Be sure to click submit when completed. 

 

If this is not your first visit, no need to fill it out again.

 

2. If you answer yes to any of the following questions, we ask that you reschedule your appointment for 5 days ahead of time or provide documentation of a negative COVID-19 test:

  • In the last 24 hours, have you had a fever of 100°F or above?

  • Do you now have, or have you recently had, any respiratory or flu-like symptoms (including fever, chills, sore throat, cough, muscle aches, or shortness of breath)?

  • In the last 5 days, have you been in contact with anyone who has been diagnosed with COVID-19 or has coronavirus-type symptoms?  

  • Have you had a new loss of sense of taste or smell? 

  • Can you exercise to get your heart rate and respiratory rate up without any problem? 


3. Face mask are recommended (not required) for those guests that are high risk of severe illness or unvaccinated.  Mask are recommended, not required. 

 

4. Please try to arrive 10-15 minutes early for your appointment to allow plenty of time for check-in. This way your therapist can begin your massage at your scheduled time.

 

 

We look forward to serving you!

Proactive Massage & Bodywork